Nobody likes spam

Want some tricks to deal with it? Here are two quick ones:

Did you know that if a spam message manages to sneak into your Inbox, all you have to do is move it into the Spam folder and there is less chance it will happen again? You can also move things out of the Spam folder so the spam filtering system can learn that was the wrong thing to do.

You can also adjust the sensitivity of the anti-spam filter: the more sensitive the setting the more spam it will catch, but it will also increase the chances of making a mistake. This and other settings can be configured at https://account.riseup.net

New webmail interface

We are excited to tell you about the new interface our webmail will be switching to on July 30th. This new design is cleaner, has a more modern look and most importantly, it supports tablets and mobile phones, a feature requested by many of you for a very long time.

While we love the benefits of the new design, it also means that the experience using it will change and that’s something that can always be a little harsh. We don’t want to be bringing you problems, afterall you are busy creating a better world!

So if you want to get used to it sooner, you can try the new design before its switched on by following the instructions here https://riseup.net/en/email/webmail/elastic and report any problems at https://support.riseup.net

Servers stabilizing, solidarity rising

During the last few weeks, you may have noticed our services have sometimes been slow, or not working as expected. There has been an accelerated increase in demand for our tools as physical distancing drives us to connect and collaborate more and more online. We will always work as fast as we can to stabilize things, but there is a lot of work to do!

Thanks to the many people who have contributed to keep us going. We are impressed with how much support you have provided for the riseup VPN. Look for an update about what we’re doing to improve our VPN services in a future newsletter.

We still need your financial support to meet the increasing demand for our communication tools as people rise up around the world. https://riseup.net/en/donate Please contribute if you can when you take a break from being in the streets!